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Petro-Canada takes action after confirmed case of COVID-19

After a confirmed case of COVID-19 associated its location at 1977 Kennedy Rd in Scarborough, Ont., Petro‑Canada outlined a number of safety measures it is taking to keep customers and staff safe at it gas locations.

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Scarborough site where COVID patient worked.

In a statement, the company said the team member’s last shift on site was overnight on March 24 and all other employees that may have been exposed are self-isolating for the required 14 days.

Petro-Canada immediately closed the location for a deep-clean and sanitization before reopening the site. The local public health authority was notified and “out of an abundance of caution,” the company said it was reaching out to known guests of the site and in the vicinity of the site.

“It has been challenging for us all over the last few weeks, as we work together to slow the spread of COVID-19 and keep essential services running.  We’re proud of everyone in Canada who is doing their part to support this effort,” the company said in a statement, adding Petro‑Canada locations across Canada are taking a number of additional steps to proactively support physical distancing, they include:

  • placing indicators on store floors to ensure people remain at a safe distance from one another
  • installing plexiglass shields at the main pay counters
  • limiting the number of customers at a time in larger stores
  • encouraging customers to pay at the pump where and when possible

“We are also continuing our increased cleaning and sanitizing procedures, focused on high-touch surfaces,” the company added.


Lines help enforce social distancing

Circle K stores introduce critical emergency measures

Couche-Tard LogoAs the COVID-19 pandemic continues to escalate, Alimentation Couche-Tard and its wholly owned subsidiary Circle K, are implementing critical emergency measures for the protection and support of the health and safety of its customers and employees around the globe.

In provinces and territories across Canada, c-stores remain open, serving communities.

New screens at cash.

New screens at cash.

Brian Hannasch, Couche-Tard president and CEO, said in a release: “I know these are stressful, difficult days as we see the effects of this global pandemic on our lives, workplaces, and neighbourhoods. As a company, we are deeply committed to being part of the solution for our customers and our employees. Our team members are working hard to create impactful measures to serve our communities, and I have never been prouder to be the leader of this company.”

Lines help enforce social distancing

Lines help enforce social distancing

With a focus on the health and safety of its employees and customers, strategies include:

  • Enacting stringent cleaning measures several times daily anywhere hands touch from surfaces, screens, pumps, restrooms and more.
  • Increasing safety, hygiene, and packaging around food and beverages
  • Installing clear barriers at cash registers to protect customers and employees from coughs, sneezes or other possible exposure
  • Reinforcing best hygiene practices through digital media and display screens at registers
  • Marking stores for social distancing at the checkout line
  • Putting frequently asked questions and answers on its website concerning how stores are operating during these unprecedented times and what our customers can expect in terms of store closing and sanitizing procedures if an employee is diagnosed with COVID-19.

Screen Shot 2020-03-31 at 9.25.26 AMIn addition, as a thank you, free coffee, tea and polar pop are being offered to first responders and health care workers, as well as to store employees.

Measure designed to help hourly store employees on the frontline of this crisis, include:

  • Emergency Sick Care Plan for hourly employees in North America that includes both a bank of sick pay hours, as well as a pay continuation benefit if someone is either diagnosed with COVID-19 or is placed under a mandatory quarantine.
  • Emergency Appreciation Pay premium for store employees in North America of an additional $2.50 to base hourly rate of pay for all hours worked.

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COVID-19: 5 ways to safeguard workers and customers

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Shutterstock

Cleanliness is next to godliness, especially in the face of this COVID-19 pandemic. C-stores, gas stations and car washes can do their part to help keep the population healthy with a few simple steps.

1 – Talk to staff about the seriousness of the situation and the need to take special efforts to safeguard both workers and customers. Health authorities indicate the virus can live on surfaces for a few hours and up to several days.

2 – Have cleaning solutions and tools ready. According to Public Health Ontario (www.publichealthontario.ca) many commonly used cleaners and disinfectants are effective against COVID-19. Use only disinfectants that have a Drug Identification Number (DIN) and follow manufacturers’ instructions.

3 – Establish a cleaning routine and follow it. Clean and disinfect frequently touched surfaces at least twice per day. These include dispenser nozzles, payment buttons, squeegee handles, fuel selector switches and trash receptacles. Pay attention to door handles and light switches to the c-store and wipe all counters and cooler doors with a disinfectant. Bathrooms need to be a constant focus and all surfaces need to be disinfected repeatedly throughout the day. Wipe and clean all vending systems as well.

4 – Staff safety is important. Make sure crews have disposable latex gloves if they are detailing cars and discuss the importance of keeping hands away from faces. Gloves should be discarded into a lined receptacle after each vehicle is cleaned. If reusable gloves are used make sure they are only used for a specific task.

5 – Know your cleaning products.

Cleaners: These break down grease and remove organic material from the surface. Cleaners can be used separately before using disinfectants and can be purchased with cleaner and disinfectant combined in a single product.

Disinfectants: These have chemicals that kill most germs and are typically used after surfaces have been cleaned. These have a Drug Identification Number (DIN).

Disinfectant wipes: These have combined cleaners and disinfectants in one solution. Disinfectant wipes may become dry due to fast-drying properties and should be discarded if they become dry and are not recommended for heavily soiled surfaces.

Bleach solution: 5 tablespoons (1/3rd cup) bleach per five litres of water or 4 teaspoons bleach per litre of water.

RELATED READ: Prevention training video for operators and staff