Check out this video featuring Todd Sinclair, an educator at The Convenience U CARWACS Show. He asks: Are your employees engaged, smiling and happy? Their happiness has a whole lot to do with the level of service they provide to your valued customers. Here are his three tips to keep in mind:
- Hire right
- Train properly
- Focus on customer service
How do you engage your staff members? Let us know if you have any tips or tricks to share!