We’ve all heard the notion that if you do something long enough, it becomes a habit. This is good news for c-store retailers, because recognizing best practices and turning them into routine habits will not only benefit you and your store, but also customers, employees, and industry partners.
George Anastasopoulos shared the 7 habits of highly effective c-store operators at The Convenience U CARWACS Show in Toronto in March. Watch the quick 2-minute video above outlining the 7 habits every c-store operator should start developing now.
Here’s a quick recap of the habits:
Habit 1: Engage your employees
Habit 2: Engage your customers
Habit 3: Build your store brand
Habit 4: Manage your categories
Habit 5: Use your M.A.P.P. toolkit
Habit 6: Know your numbers
Habit 7: Be innovative