When you hire a new employee it’s important to think about how that employee will interact with new and existing customers. Watch this quick two-minute video to find out how and why happy, engaged staff members mean happy, loyal customers.
Here are Todd Sinclair’s three tips from the Convenience U CARWACS video:
1. Hire right.
2. Train new employees.
3. Provide quality customer service.
What do you do to ensure employee engagement and customer loyalty?