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01/24/2014

Video: 3 ways to ensure staff members are engaged

Are your employees engaged, smiling and happy?

Check out this video featuring Todd Sinclair, an educator at The Convenience U CARWACS Show. He asks: Are your employees engaged, smiling and happy? Their happiness has a whole lot to do with the level of service they provide to your valued customers. Here are his three tips to keep in mind:


  1. Hire right

  2. Train properly

  3. Focus on customer service


How do you engage your staff members? Let us know if you have any tips or tricks to share!