2023 Future Leaders in Convenience: NIKKI PATERSON

Nikki Paterson manages day-to-day operational needs and projects supporting programs spanning fleet, cardlock and payments. Her projects are credited with streamlining systems/processes/people following merger and acquisition activities, while  also  helping position Parkland for growth.

“I’m a big believer in saying yes to new challenges, especially those that take me out of my comfort zone or into unfamiliar territory. These opportunities are where I see the most self-growth,” she says. “I took a role in a completely unfamiliar industry and was ok with asking a million questions. I’m fortunate to have so many amazing colleagues who are willing to share their knowledge with me so that I can grow mine.” 

She has delivered countless projects that have cleaned up integration complexity, expanded Parkland’s business into new channels and designed offers to support customers through significant network and platform changes.

Paterson has superior cross-functional collaboration skills, embodying teamwork and professionalism, notes Janna West, Parkland’s product manager, fleet and payments.

“Nikki is committed to our customers and supporting teammates to achieve the result that best serves them and our business. If a task doesn’t fall in her court but there’s a gap in support or resourcing, she’s the first one to roll up her sleeves and make it happen,” says West.

“She’s just getting started in her career within the downstream oil and gas space, and has grasped the business at an impressive rate that will serve Parkland and the industry with her strengths in data and project management and process improvements in years to come.”

Click here for a full list of the Future Leaders in Convenience + Car Wash winners