Featured Experts

Results from CICC’s 2024 State of the Industry (SOI) report.

CICC asks for removal of credit card interchange fees on the tax portion of sales and to be allowed to sell nicotine replacement therapies.

6 strategies to maximize sales and customer satisfaction during this critical retail period.

Customers today are looking for healthy foods and snacks, including gluten-free and vegan options.

Wax candy is making a comeback with a 108% growth in sales on Amazon for a wide range of products, two months after a 3.3x growth in social media conversations.

Stevia-based snacks, including energy drinks, dark chocolate, and protein bars, are becoming increasingly popular, with TikTok views surpassing 27 million.

Prepare your store for winter success by optimizing layouts, stocking seasonal essentials and leveraging smart promotions to boost customer satisfaction and drive sales throughout the colder months.

The first step is training and empowering customer services representatives to actively engage with customers and solicit their feedback.

Turn your c-store into a mid-day meal destination.

Costs, inflation and the opportunity for c-store foodservice.

Preventing theft and potential violence requires a combination of techniques.

The OHSA has an established procedure for work refusals that must be followed.

Increased foot traffic, ancillary sales and marketing opportunities abound.

Gas and dash continue to plague operators, here's how to mitigate risks.

Are refuelling stations still a worthwhile investment?

For starters, there aren’t enough high-speed charging stations to meet future demand.

Females shopping at c-gas stores dropped during the pandemic, but here’s how you can get them back.

From barbeques to beverages, stock up to satisfy Canadian consumers’ warm weather cravings.

Offering convenience in the metaverse.

With the right products, a growing ethnic population represents a valuable opportunity for c-stores.

The world needs to take a closer look at our energy efforts, says Alberta Minister of Energy Sonya Savage.

Survey shows a significant gap in understanding of just how we achieve net-zero and the roles that various sectors can play: As an industry, let’s make the path as clear as possible.

The potential economic impacts of implementing such a policy measure are significant.

Inconsistent and confusing rules will alter beverage production, retail success, and consumption trends.