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Operations
The tipping point for tipping?
The 2024 Hospitality Tipping Trends Survey by Atlas and Angus Reid, reveals that while a majority (71%) of respondents stand firm that tipping is important, an increasing number are prioritizing higher overall compensation.
News
Metro completes nearly $1billion supply chain transformation
Improvements will allow Metro to be more competitive and improve customer service.
Confection
Halloween kicks off key sales season for convenience
Seize the opportunity and consider better-for-you treats to build momentum in the lead up to Christmas, the biggest period of sales for candy and chocolate.
People
Hoist appoints Gerry David as new board member
Hoist expanding its IV-level hydration into new markets.
People
Couche-Tard names Amy Jenkins as head of global private label
Appointment comes as company looks to add more private label product next year.
Lay’s score big with FIFA World Cup sponsorship
Jess Spaulding, chief marketing officer, Frito Lay Canada, discusses what Canadian fans and retail partners can expect. Plus, why the deal is meaningful to her, personally.
'We feel hoodwinked': Ontario grocers wary of new recycling rules with alcohol sales
Concerns about having to handle bottle returns has retailers contemplating dropping out of selling alcohol.
Seven & i Holdings to focus on food and growth in North America
After rebuffing Couche-Tard’s earlier offer, 7-Eleven’s parent company to focus on food offerings in North America, new stores.
Consumers are looking for healthy alternatives for mind, body and wellness
Hartman Group study finds Canadians are looking for wellness through food, beverages, and supplements.
Tim Hortons expands its food offerings menu
Tim introducing new high-protein Omelette Bites to its roster.
Manitoba government looks at more public liquor sales in grocery stores
Province may see small publicly run liquor kiosks in some stores in the near future.
Triumph Car Wash appoints Jason Kusznir as director of marketing
Kusznir will lead Triumph’s marketing and media strategies.
Manitoba government says it needs more time to review some cannabis licences
Moratorium enacted so government could review the industry and ensure young people were not able to access the product.
Bank of Canada delivers half percentage point rate cut
This marked the central bank’s fourth consecutive interest rate cut since June.
Latest From our Experts
CICC Connects
CICC president makes presentation at House of Commons Standing Committee on Finance
Operational Excellence
Enhancing customer service: The importance of listening
The Big Picture
Product changes for the changing consumer
Foodservice Fundamentals
Ready for lunch?
Decoding Trends
What’s trending in snacks?
Workplace
Work refusals: What the law says, plus seven ways to prevent and manage
OCSA Update
The hidden opportunity of beverage alcohol sales at convenience stores
An interactive industry leadership report
Trends and opportunities in the protein snacks category.
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Thirsty for Growth
Boost beverage alcohol sales.
LEARN MORE
Mark your calendar
Oct 1, 2024
The International Centre: Toronto
2024 Star Women in Convenience Awards Event
From Mar 4, 2025 to Mar 5, 2025
The International Centre: Toronto
The 2025 Convenience U CARWACS Show
Beverage Alcohol
Poll: Beverage alcohol check-in
Absolut expands its ready-to-drink lineup with Ocean Spray
Fortified wines could be coming to Ontario convenience stores
Albert government decides against allowing grocery, corner stores to sell alcohol
Operations
Will U.S. convenience stores find the secret to selling better food?
Gatorade Canada announces continued commitment to Professional Women’s Hockey League
J.M. Smucker Co. announces sale of Voortman brand to Second Nature Brands
Metro to launch Moi Rewards in Ontario and expand partnership with RBC and Avion Rewards
Forecourt
Tourmaline, Clean Energy open two new natural gas fuelling stations in Alberta
Are you ready for the EV-olution?
New Borderland Co-op c-store and gas bar opens in Kipling, Saskatchewan
BG Fuels brings Little Caesars Pizza to Ontario Mobil station
Foodservice
Potential Listeria contamination has TreeHouse Foods announcing voluntary recall of certain waffle products
Tim Hortons spices up its pizza offerings
CSNC EXCLUSIVE: The Ozempic effect
Subway Canada and Scottie Barnes launch Carnivore sub
C-Store IQ: National Shopper Study
2024 C-store IQ National Shopper Study
2023 C-store IQ: Technology Report
2023 C-store IQ: Loyalty Report
2023 C-Store IQ: Healthy Eating Report
Car Wash
Canadian Carwash Association 2024 webinar series
OCTANE EXCLUSIVE: How to start a car wash
Spanish vehicle wash solutions provider Istobal opens a new subsidiary in The Netherlands
Brush up on brush maintenance
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