2023 Star Women in Convenience winner: Johanne Deblois

Administrative assistant

Groupe Beaudry

 

What do you like most about your job?

Interacting with clients and suppliers, and the diversity of my work—secretarial, accounting, office supplies, conference room bookings and programming.

What was the biggest challenge of your career?

During the pandemic, there was a lack of staff and supplies. And after many acquisitions in new territories, we have new clients to adapt to so we can meet their needs while offering quality service.

What's the best advice you ever received?

Always put yourself in your client’s shoes.

What's your proudest achievement?

Being at my desk each morning to say my favourite sentence: “Groupe Beaudry, hello! How can I help you today?” 

What work-related accomplishment are you most proud of during the last year?

My work is always diverse, with new technology to learn. I’ve adapted to new tools over the years.

What excites you most about the future of this channel?

Food is essential to us all, and consumer needs are constantly evolving—we must adapt to meet them. The convenience store has become a destination, so we’ll continue diversifying our product offerings and services.

Anything else you would like to add?  

I’m touched to be recognized alongside fellow Star Women in Convenience, something I never expected in my career.