Area leader – Calgary
How did you get into this industry?
I worked in several fields before joining the convenience industry, but they never gave me the satisfaction I was looking for. This industry keeps me continuously challenged and motivated.
What do you like most about your job?
I love working with the people. I’m passionate about inspiring others and supporting them to be the best version of themselves.
What’s the best advice you ever received?
You cannot always change the circumstances around you, but you can always change your mindset. Sometimes when situations get tough, I’m preoccupied with finding solutions and taking care of others. I remind myself that if I don’t take care of myself, it will impact my team and overall desired outcome.
What’s your career highlight?
Going from store leader to area leader. The positive feedback and energy from my team made me feel very proud.
What work-related accomplishment are you most proud of during the last year?
I had several underperforming locations, and I’d challenged myself to improve their profitability. With effective planning and solid execution with the store teams, we closed the gap significantly.
What excites you most about the future of this channel?
Adapting and challenging myself to the ever-changing environment with innovation and digitalization.
How do you define yourself as a leader?
I’m motivated by challenges and consider myself an influencer as well as a leader. Making a positive difference in people’s lives will always be remembered; I make this my key priority.
What trend or innovation will shape the business in the next five years?
Adoption of technology such as self-serve stores and the increased demands for personalized shopping experiences amongst Gen Z.