2024 Star Women in Convenience winner: Carrie Franks

Finance director, Western Canada division

Alimentation Couche-Tard | Circle K

How did you get into this business? 

I worked hard to get my CPA and as much high-level finance/accounting experience as possible and just as I was thinking about my next career move, I got a call asking to be part of a succession plan for the Western Canada Finance Director role—and ultimately replacing someone who had been with the company for 35+ years. The position turned out to be a great fit for what I was looking for. 

What are you most proud of from the last 12-18 months?

Restructuring how finance supports our business unit. There was a significant amount of reporting being produced so my focus was to eliminate/enhance/consolidate where it made sense. Now, operations get more concise, valuable reporting, saving time and making their lives easier, which allows them to focus on the customer experience.

What do you like most about your job?

The people! I’m grateful to work in an environment that fosters collaboration and a ‘one-team’ mindset to set ourselves apart and overcome challenges. The culture is fun and inclusive, which I really enjoy. 

What's the best advice you ever received? 

It came from my mentor years ago, before I started with Circle K, about the importance of cultivating a growth mindset, to always be open to learning and personal development and to embrace challenges and setbacks as an opportunity to grow. 

Career highlight/biggest achievement?

At the end of the year, everyone on the Western Canada leadership team gets to vote for one of their peers for the Leadership MVP award, which I won my first year in the finance director role. It was incredibly rewarding and validating to be recognized by my colleagues for my hard work, support, and contributions.

Anything else you’d like to add?

My nomination for Star Women in Convenience doesn’t come down to one defining moment. The leadership team has experienced a great deal of transition over the last two years, and I have gone above and beyond to support the team and show up with a positive attitude. 

How do you define yourself as a leader?

I strive to be an approachable and collaborative leader who is not scared to voice my opinion or challenge others in a respectful manner. I understand the importance of building strong work relationships to foster collaboration.