Store manager, Garlands Crossing
Alimentation Couche-Tard | Circle K
How did you get into this business?
During high school, I worked in the retail business and enjoyed it very much. In 1995, I applied for a part-time cashier position with Irving (now Couche-Tard, Circle K) and worked my way to a management position, with my own store and gas bar.
What are you most proud of from the last 12-18 months?
In May of 2023, my store and staff won the presidential visit award for my district of 12 stores. I attribute this success to my staff, who are like family. They care deeply about their customers and work environment.
What’s the best advice ever received?
Before I took the management position, a supervisor told me not to be afraid to make a mistake. Learning from mistakes will assist with my growth and success as a manager. This advice has served me well throughout my career.
What will shape the business in the next 5 years?
Seeing how the company changes over time to adapt to electric cars.
How do you define yourself as a leader?
I lead by example and work side by side with my team. I wouldn’t ask staff to complete tasks I wouldn’t do myself. When it comes to making decisions for the store, I ask my staff for their opinions and suggestions; I value their input. They are my strength and the backbone to this business, and my success is thanks to them.