2024 Star Women in Convenience winner: Michelle Greig

Customer sales executive

Hershey Canada 

How did you get into this business?

I’ve worked in consumer-packaged goods for 20-plus years starting with Hasbro toys and then Revlon cosmetics. When the Hershey opportunity came up it was an easy decision to join an organization with amazing people, top brands and, of course, great tasting chocolate products.

What work-related accomplishment are you most proud of during the last 12-18 months?

Coaching and empowering strong, independent women who are at different stages of their careers to achieve their goals, while also supporting one another as part of a dynamic, collaborative team. 

What do you like most about your job?

I’m proud to work in sales and love the people aspect of this role. Whether it’s building strong trusting relationships, finding solutions, or creating growth opportunities, each day brings new challenges. Working with great people to create great results provides a sense of achievement.

What's the best advice you ever received?

Always act with integrity, treat others with respect and bring your authentic self to work. 

Career highlight/biggest achievement?

I’ve been fortunate to have wonderful mentors and managers throughout my career and to have been part of many successful projects. What I’m most proud of personally is the collaborative relationships and partnerships that I’ve cultivated over the years and, hopefully, the positive influence and impact these have had.

What excites you most about the future of this channel?

I’m interested to see how the convenience industry will continue to adapt and evolve to meet the changing needs of consumers, especially the younger generation, and what the in-store customer experience may look like in a few years.

How do you define yourself as a leader?

I try to be positive, supportive, respectful, and patient. I would say that I lead by example and do my best to ask questions, listen and encourage team members so they can unlock their full potential. I believe in teamwork and the value of working together so everyone has an opportunity to learn from each other and be successful.