“Convenience” was once both a hallmark and a point of differentiation for its namesake stores. But it has become table stakes in 21st century retail—where customers have become accustomed to getting anything they want, how they want it, in a (mostly) frictionless manner.
But c-stores operators are adaptable, and they’re employing a wide range of tools, technologies, and techniques to meet the needs of modern consumers—whether they’re time-starved, money-conscious, or health-conscious. Here are just some of the ways operators around the world are catering to today’s consumer.
We are always interesting in profiling innovative convenience, gas and car wash operators in Canada.
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