Nikoletta Charamis has built strong relationships and exceeded expectations since joining Sobeys Wholesale 14 years ago in a clerical role. She now manages a diverse national team, handling the changing needs of key account customers and liaising with strategic vendor partners.
Charamis also integrated many accounts to the national wholesale platform, including regional banners in Ontario, Quebec and Atlantic Canada.
“Being challenged on a daily basis and having to step outside my comfort zone has helped me achieve my personal development and professional goals,” she says.
Praised for being an excellent leader focused on customer satisfaction, Charamis and her team manage day-to-day challenges, opportunities and head office relationships for wholesale key account customers across Canada.
“I love building trusting relationships with people; it’s been a key to my reputation within the industry and most importantly, to my success,” says Charamis. “The ultimate goal is to find mutual satisfaction between our customer, our teammates and our vendor partners.”