Rebecca Fitzpatrick went from being a receptionist to key accounts representative in less than three years, thanks to her resourcefulness and passion for customer service.
“The knowledge and feedback from our senior team keeps me motivated. New challenges every day make coming to work exciting—I love this industry and this company,” she says
Fitzpatrick establishes, develops and maintains business relationships with current and prospective national key accounts, then works directly with convenience retailers to help implement the Tank Traders program. This can be a complicated process, which involves understanding and adhering to permitting and other regulations in multiple municipalities. According to one client, “She epitomizes the level of customer service, which results in superior outcomes for the retailers. Rebecca has a 'get it done’ attitude which is infectious.”
Navigating rapid growth—Tank Traders expanded through acquisitions, tripling in size in 2020—further fuelled Fitzpatrick’s drive to succeed.
“I played a key role in ensuring a smooth transition for more than 1,000 newly acquired customers coast to coast and in 14 states,” she says. “I’m most proud of receiving this Star Woman of Convenience award. I have support and resources available in-house to excel in my position; everyone is passionate about working here, and that’s what winning means to me.”
Join us on September 29, 2021, as the industry comes together to honour the winners at the 2021 Star Women in Convenience Awards Event.