2023 Star Women in Convenience winner: Irene Reilly

Regional director of operations - Eastern

Alimentation Couche-Tard | Circle K

 

How did you get into this industry?

In 2013, I worked with Starbucks in Ireland on food and beverage. I wanted to move to the convenience and fuel channel because I loved the fast pace and wanted to learn a new business. I joined a leading Irish fuel and convenience forecourt retailer and became part of the ACT family in 2016 through an acquisition.

What do you like most about your job?

I love engaging with my market managers, frontline teams and customers. I thrive on the operational aspect—bringing solutions to any issues to make our customer’s journey easier and more enjoyable. Developing those around me is something I take great pride in.

What's the best advice you ever received? 

Stay focused, keep learning and stay relevant to your business.

What's your proudest achievement?

Mentorship for women is a meaningful way to encourage their advancement in the workplace. I’ve been so proud to see those I’ve mentored develop and grow in their roles.

What work-related accomplishment are you most proud of during the last year?

Achieving this fantastic award and being asked to represent our internal ACT Women’s Council as a panelist for our first International Women’s Day Global town hall. I had the privilege to share my journey and experiences with team members across the industry!

What excites you most about the future of this channel? 

Our industry is exciting and fast paced—we continue to look for ways to grow the business, bring innovation to our stores, and make it easy for our customers.

Anything else you would like to add?

I’ve worked in the UK, Ireland and Canada, and customers all want friendly, fast, efficient service in a safe environment that caters to their evolving needs. I’m proud to be part of an organization that puts people first.