2025 Star Women in Convenience winner: Stéphanie Hallée

Stéphanie Hallée         

Duty Free & Exportation Customer Service Associate         

JTI-Macdonald Corp.         

How did you get into this business?

The logistics sector interested me right away, as it plays a key role in the smooth functioning of organizations while offering daily challenges. I knew I had the right planning and organizational skills to master the job.

What do you like most about your job?

I appreciate the combination of strategic planning and concrete action, resolving problems in real time and optimizing flow to maximize efficiency.  Seeing the direct impact of my work on production and customer satisfaction and coordinating different teams to ensure seamless flow brings me great satisfaction.

What was the biggest challenge or your career?

Moving to Gatineau nine years ago for the Trade Marketer role, replacing a representative who had long worked in an established territory. Being away from my family and friends was a personal and professional challenge.

What's the best advice you ever received? 

To always believe in myself, because I have all the necessary resources to succeed and evolve. I also was taught to persevere even when things are difficult, because it’s in these most challenging moments that we develop the most strength and resilience.

What's your career highlight/biggest achievement?

My biggest success was in 2024, when JTI became number one in the market—both in my territory and in Quebec. This was both a personal and team accomplishment, thanks to a sustained team effort.

What are you most proud of this year? 

In March, I accepted a job in logistics to take on new challenges and broaden my skills. I’m proud that I stepped outside my comfort zone to take this opportunity for growth.

What excites you most about the future of this channel? 

Logistics continues to evolve with automation and innovation. It’s a structured field that’s always moving, offering a range of tasks, elevated standards and potential international opportunities. For someone open to change, it’s a promising future.

How do you define yourself as a leader?

My ability to communicate and listen, and my interpersonal skills facilitate my relationships and teamwork. I’m results oriented, always seeking solutions to improve efficiency and handle problems in a positive way.

Anything else you would like to add?

Our only limits are the ones we impose on ourselves. I’ve learned to communicate my professional aspirations to my supervisors, because they’re the only ones that can understand our career goals.