AMP and Droptop connect car washes and other operations for better customer experiences
AMP and Droptop announced a collaboration that links the two company’s point-of-sale systems allowing for a greater synchronization of customer data and enabling automated promotions, discounts, and cross-selling between services.
When integrated into a car wash or other vehicle gasoline and service operation, AMP’s AI Vehicle Recognition identifies the customer and retrieves their profile. That information is sent to Droptop in real time, allowing the system to automatically populate the ticket and apply the correct promotion based on membership status or whether the customer has downloaded the AMP-powered mobile app.
Because both systems are cloud-based, customer and transaction data stay in sync, giving operators a single, connected view of customer activity, performance metrics, and marketing outcomes across both the wash and other operations. This data exchange eliminates manual entry, saves time for attendants, and allows for automated, personalized interactions—from applying member discounts to issuing free washes or triggering follow-up campaigns.
“This partnership represents a major leap forward for multi-service operators,” said Vasilios Karagiannis, CEO of Droptop. “By connecting Droptop and AMP, we’ve created a smarter ecosystem that auto-recognizes customers, shares data instantly, and helps operators deliver a faster, more consistent experience across both sides of their business.”
“AMP has been a disruptor in the car wash industry, and Droptop is doing the same in the quick lube space,” said Adam Trien, CEO/CTO of AMP. “When our teams met, we immediately saw the potential to change the game for operators who offer both services. Together, we’re building a connected ecosystem that automates promotions, deepens customer engagement, and drives growth through data and innovation.”
