Consumer Attitudes & Behavior

A recent public opinion survey commissioned by the Western Convenience Stores Association (WCSA) indicates most British Columbians are aware of the high credit card transaction fees facing retailers, and understand that these fees can negatively impact small businesses and their customers.

Consumers love supporting brands that support causes, and c-store customers are no different.

Despite declines in the gum category the past three years, convenience-gas retailers can still find ways to rejuvenate their gum sales by bringing this impulse category to the front of their stores and, as a result, the forefront of their customers’ minds...

It’s been a busy spring for the Ontario Convenience Stores Association, as it works on files ranging from Free Our Beer and contraband tobacco to the Ontario budget and the plastic bag ban in Toronto...

Consumers are often looking for something quick to tide them over between meals, and the c-store is often the go-to destination to fill this need. Retailers can build on the excitement around bestselling snacks like potato chips, tortilla chips and nuts by also stocking innovation that captures emerging trends.

Do you want to sell beer and wine in your c-store?

The singles segment may be the star of the chocolate category in the convenience-gas channel, but retailers should never forget about the unsung hero that attracts a different type of chocolate shopper...

Hugh Large is known as the convenience guru, and he knows a thing or two about in-store layouts and merchandising. We caught up with him at The Convenience U CARWACS Show in Calgary and got him to share his top five tips for building a successful in-store environment. Take two minutes out of your day to watch this video.