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Changemakers: How women’s leadership shapes the convenience industry

As 7-Eleven approaches its 100th year in business, women continue to bring new ideas, perspectives and experience that enable us to be successful around the globe.

LEADERSHIP BY WOMEN is on full display across the convenience industry, shaping its direction in meaningful and measurable ways. As consumer expectations shift and business models evolve, women are increasingly driving transformation, reshaping the sector from inside out.

At 7-Eleven, their influence is evident through entrepreneurship, collaboration, innovation, mentorship and a relentless focus on the customer. Not only are they strengthening today’s convenience model—women are helping build a stronger, more resilient and future-ready industry.

Driving the industry

It’s a momentum reflected across the sector. The 2026 Star Women in Convenience Awards recognizes 64 honourees for redefining and reinvigorating the sector—proof that women’s leadership isn’t just growing alongside the convenience sector’s evolution. It’s helping lead it.

That leadership shows up in the decisions that shape our stores, the experiences we offer to customers, our teams and the communities we serve. As 7-Eleven approaches its 100th year in business, women continue to bring new ideas, perspectives and experience that enable us to be successful around the globe.

We collaborate across the business to find the right solutions for Canadian customers, stores and teams. That includes how we think about products, promotions and operational realities of the market. We are also thinking about where convenience stores need to be in the next five to 10 years and how we as a team navigate our way there.

Bringing convenience closer to Canadians

Convenience is moving beyond the traditional storefront model. Customers expect the products they want, when and where they need them. C-stores need to meet that demand by showing up in the places Canadians frequent.

Meeting those expectations takes innovation. Research shows that women in leadership roles contribute to a more innovative and resilient corporate culture. In convenience, that kind of leadership helps businesses keep pace with changing customer needs. Women help lead innovative thinking at 7-Eleven Canada. We are looking beyond the four walls of our stores and building more community-based approaches to convenience. We are bringing our products closer to customers in more flexible formats that respond to local needs.

Digital tools are a big part of this work.Through our 7Now app, customers can access 24/7 delivery of snacks, prepared meals, beverages and groceries. Through 7Rewards they can earn points, redeem rewards and receive offers tailored to their needs. This is what innovation in convenience looks like. It’s about listening to customers, understanding communities and adapting our offerings to how people live today.

Creating pathways for the next generation

Across the industry, women are supporting, recognizing and learning from each other. Programs and events like the Star Women in Convenience Awards help celebrate women making meaningful contributions to the sector. Mentorship and networking also play an important role in building the next pipeline of convenience leaders.

7-Eleven Canada offers programs that support women at all career stages. Through 7Mentoring, women can participate as mentors, mentees or both. Women can also take part in 7NEW, the 7-Eleven Network of Executive Women Resource Group. These programs give women the opportunity to hear from female senior leaders at 7-Eleven and our partner companies, build relationships, gain perspective and continue growing into future leadership roles.

As more women move into senior roles, leadership becomes more visible for those moving up the ladder. It also becomes more attainable. That is important in convenience, where careers are built through hands-on experience, mentorship and learning across the business.

Building the future of convenience

The future of convenience will be shaped by leaders who are willing to learn, adapt and think differently. Convenience needs people who can bring teams together, test new ideas and reflect the communities they serve.

At 7-Eleven Canada, we are creating an environment where women can succeed. That means investing in mentorship and career development, so more women can grow into leadership roles. It also means building a culture where different perspectives are heard and where strong ideas move the business forward. We see that today across operations and marketing, where women in senior roles are leading private label, loyalty, digital and delivery innovation.

This is how we prepare for what convenience and its leaders need to become next.

To women early in their careers: your perspective belongs in the future of convenience.

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