2022 Star Women in Convenience winner: Jessica Dolphin

Human resources leader, Canada

7-Eleven Canada

 

How did you get into this industry? 

7-Eleven was always part of my life growing up. It brings back many fond childhood memories of summer, Slurpee’s and candy. I actually had my first date with my husband at a 7-Eleven! When I saw their job posting, I jumped in feet first!

What do you like most about your job?

Our people make it all worthwhile. The ability to make a concentrated and effective difference in our team members’ lives in a positive way makes each day very special.

Biggest challenge of your career?

Thriving in a very volatile retail environment that is changing every day, and the aftermath from COVID, such as staffing shortages and changing environments.

Best advice you ever received? 

Anything you can imagine, you can create! Oprah has positively influenced my life and career in many positive ways.

Career highlights?

Being a change agent to drive improvement, diversity and influencing pro-active change within the large scope of human relations in all organizations.

What are you most proud of during the last year?

Supporting our teams with direction, courage and positive efforts to manage the pandemic while continuing to support business needs.

What excites you most about the future of this channel?

The refinement and improvements to grow, change and redefine our business, expand the human portion and define HR to support. 

Leadership style?

Positive, high energy, change agent in creating clear visions, endless pursuit of self-improvement while promoting greater diversity and growth for all.

Other thoughts?

I’m honoured to be among these amazing leaders! I’m always seeking connect with like-minded individuals in the pursuit of personal growth and supporting diversity while driving business forward.