2022 Star Women in Convenience winner: Linda Mould

Market manager (Regional manager - Southern Alberta)

7-Eleven Canada 

 

How did you get into this industry?

I started when I was 18 years old. I was taking travel management at MRC and applied to the first business I saw with a Help Wanted sign.  

Favourite thing about your job?

The relationships I’ve built over the years. After 31 years, this is my family.

Biggest challenge?

When my son was born in 2007. He suffered a stroke at birth and is extremely disabled. He’s blind, cannot walk or talk and has a feeding tube. When I realized what his long-term diagnosis was, I decided to resign. When I hit send, part of me felt empty. However, my company immediately declined my resignation, and allowed me to continue working with a flexible schedule. I will be forever thankful. My son is now 15 and although his quality of life has not changed, my career continued to advance forward. My company allowed me to give the best life to my son that I could possibly ask for and keep him home with me. I am forever grateful.

Best advice received? 

Deliver on your commitment to the team, speak their language, be a good listener and communicate the outcome, not the action. Never be judgmental. Observe, explain and describe the impact your team makes. Never stop learning.

Career highlight?

My recent promotion to market manager.

What are you most proud of? 

The solid team working alongside me. They are strong, positive, and committed to being successful. They deliver epic results and I look forward to coaching, training and encouraging them to develop their career paths.  

What excites you most about the future of this channel? 

After 31 years, I still start each day with excitement. I have always taken one day at a time. The future has no limits. To my mentors: I will never let you down and will continue to strive for success.

Leadership style?

I never stop learning and try to inspire people around me. I’m aware of my flaws and accept them. I do not let fear limit me. I’m motivated to do better, even during challenging times. I encourage laughter. I’m simply part of the team.