2022 Star Women in Convenience winner: Marianne Csincsa

Vice-president, operations

Domo Corporation Ltd.

 

How did you get into this industry?

My parents sold their farm and bought a small service station in rural Manitoba. I worked there part-time after school. I enjoyed meeting a lot of people and serving them. After high school, I wanted to take time off before starting university. I had seen DOMO commercials on TV, and it looked like a fun place to work, plus a lot of the employees were women. I enjoyed working for DOMO so much that I never left. I’ve been there for more than 35 years and still love what I’m doing.

Favourite thing about your job?

The ability to motivate and develop a strong, loyal team. I enjoy coaching people into the leaders they were meant to be. Their success is my success. I also enjoy being in the field with the team serving our guests.

Biggest challenge of your career?

As VP of operations, I oversaw five markets in different cities across Western Canada. One market had significant staffing problems and other challenges. I spent a lot of time there working with management and we made some significant changes within the team. We turned things around and today, it’s one of our best markets!

Best advice received?

Treat people the way you want to be treated. For every action, there must be an equal reaction.

Look for the good things, not just the bad. Praise people in public, reprimand in private.

Career highlights?

Started out at the pumps as a team member and worked my way up the ladder to VP of operations.

What are you most proud of during the last year? 

Our team. They were true heroes throughout the pandemic. Because of their efforts and dedication, we were able to keep our gas stations open while maintaining our friendly “Jump to the Pump” service.

What excites you most about the future of this channel?

Seeing people advance within the company and become strong leaders.

Leadership style?

I like to lead by example and use positive motivation to get results. My door is always open to anyone who wants to talk or seek advice. My past accomplishments prove that I excel in people development, problem-solving and motivation.

Anything else to add?

I attribute my success to truly caring about people, the company and running the business as if it were my own. What makes a company successful is the team of people within the organization, coupled with a company that truly cares for them. Everyone’s job is important. I’m fortunate to have had this opportunity, to mentor others, and help promote a safe, positive work environment. I truly love what I do.