2022 Star Women in Convenience winner: Nancy Bourdon
Director of People & Culture
How did you get into this industry?
I was approached by a recruiter who had found my profile online.
What do you like most about your job?
Every day is different and brings new challenges.
What was the biggest challenge of your career?
Having to go through a major transformation of our business.
What's the best advice you ever received?
What's your career highlight/proudest achievement?
How we managed the communication of our transformation and how people came first.
What are you most proud of during the last year?
COVID brought a lot of challenges for everyone and every business. As an organization, we demonstrated how resilient we can be, and we quickly adapted to the new reality. We focused some of our initiatives on mental health, wellbeing, Diversity, Equity and Inclusion (DEI). We understand that employees are looking for flexibility and we adapted some of our policies accordingly.
What excites you most about the future of this channel?
There is always a way to reinvent ourselves.
How do you define yourself as a leader?
Someone who listens, empowers my team, coaches and develops.