2023 Star Women in Convenience winner: Alison Daem

Asset protection specialist

7-Eleven Canada

 

How did you get into this industry?

My family had a small chain of drugstores in B.C.; as a youngster I worked in the family stores then for several retailers before 7-Eleven. 

What do you like most about your job?

I love to improve things, coach, train and support our team members to become the best versions of themselves.

What was the biggest challenge of your career?

Staffing, stocking, keeping stores open and teams safe during COVID. With the support of my team, peers and leadership it became not just a challenge but a win with new customers, home delivery and a new appreciation for teamwork.

What's the best advice you ever received? 

Several years ago, I heard British Prime Minister Margaret Thatcher say: “Take every opportunity as it comes along.”

What's your proudest achievement?

In 2001, I was managing a retail establishment in Vancouver and was community liaison, working closely with the Vancouver Police Dept. We opened a police drop-in office to keep officers in the community and improve conditions in the downtown area. After 9/11, I was invited as the City Envoy to New York City with the VPD to visit Ground Zero, attend funerals for fallen heroes, and see the amazing things individuals were doing.

What work-related accomplishment are you most proud of during the last year?

Transitioning from area leader to asset protection specialist. Learning the nuances of a new job, coaching and working with teams on the areas of shortage and safety, seeing associate’s engagement with discovering ways to improve their role and skills.

What excites you most about the future of this channel? 

Since COVID, convenience has sped up its evolution. As we continue to improve our stores, we improve our communities and individual lives. Convenience stores can be the heart of our future communities.

Anything else you would like to add?

Thanks to those who have mentored and supported me in my career. Gwendolyn Jacquot, Frank Fiehl, Mark Vella, Cheryl Magnuson, wholesalers Morton and Clark, Core-Mark and Wallace Carey. To the other Stars: It’s an honour and a privilege to be part of such a strong group of women.