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2025 Star Women in Convenience Awards celebrate women leaders who are driving change

Winners spoke on career goals, navigating change, and mentoring teams in Canada’s dynamic convenience industry.
Tom Venetis head shot

This year’s Star Women in Convenience Awards held annually at the International Centre in Toronto celebrated the many women who are driving change and building dynamic teams to lead Canada’s convenience industry in these times of global and economic challenges.

Hundreds of leaders from across the country gathered to celebrate and champion the winners. 

Michelle Warren, editor and associate publisher of Convenience Store News Canada gave the opening remarks, with Warren saying when the award was launched in 2018, “we celebrated 11 women, and every year the program gets bigger and better, as does women's sphere of influence in this business. Today we are honouring 56 extraordinary women from across the country.”

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Melani Melnyk
Melani Melnyk, Mondelez Canada

Melani Melnyk, C&G lead with Mondelez Canada, one of the event's Gold Sponsors, spoke about why it mattered to have a Star Women in Convenience Award.

“In recent years, we've seen women increase their representation across the industry from the C-suite to VP roles, to leaders running large divisions and our largest chains,” she said. “Here's why that matters. Recognition isn't ‘nice’ to have. It's a business lever. It attracts and retains top talent. It signals to investors, partners and customers what kind of industry we intend to be, and it gives the next generation permission to see themselves at the table, and at the head of the table. At Mondelez, we take that responsibility seriously. We invest in inclusive leadership, equitable development, and sponsorship because performance thrives when people belong. Our goal is simple. Create a workplace where everyone can do the best work of their career and be recognized for it.”

Elaine McKay
Elaine McKay, JTI-Macdonald

The keynote this year was given by Elaine McKay, corporate affairs leader with JTI-MacDonald Canada, who spoke her history in southern African, growing up in the kingdom of Swaziland, “the fourth of five children. My father was the principal of a mission school and my mother, a stay-at-home mom.”

“My parents had big dreams for their children,” she continued. “Dreams of an education as a means to liberate a rural child. Their dreams were matched only by their faith that God would provide the means to fund that education. When it looked like one of us didn't want to go to university or college, my parents threatened that we would never get their blessing for marriage.”

That seemed to have worked as McKay soon studied economics at one of South Africa’s best universities and later psychology, and then earned a Master’s degree overseas. When she returned to South Africa, she found a country suffering under the AIDS crisis.

“One in three women were infected and they only found out that they had HIV when they went for a test,” she said. “Around 4 million people in South Africa were infected at the time. Stigma and discrimination were rife and the silence around the disease was responsible for death and destruction. I led a campaign to encourage people to test. I used Nelson Mandela's name to raise money for testing and treatment. The science was clear. HIV is not a death sentence. Silence fueled the rate of increase and the burden of care and infection fell on women.”

From there, she continued to work for others, often putting her own needs behind those of others who she felt needed her support and help, be they those whom she worked with or even family. Shortly before giving birth to her first child, and still thinking of others, Nelson Mandela pulled her aside and said to her words that still resonate with her: “My child stopped trying to change the world.Change the world for one person, just one every day. Even if some days you choose yourself, leave the place better than you found it.”

Those words helped her through the many travails she went through in later life and her career, family tragedies, losses, a serious illness that struck her husband while the Covid crisis restricted people’s movements, raising her son and daughter and holding a career that often sent her to many different countries, and now Canada.

“The values instilled in childhood are refined in times of stress and distress,” she said. “A fundamental belief in your ability to break generational cycles of poverty, trauma and pain. A foundation of faith and belief in something greater than yourself will be the glue that holds you together. When you feel like you are falling apart, find a workplace that aligns with your values. Find your purpose. Even if at the beginning that purpose is you. Angela Bassett said it best: ‘There will be times when you seemingly face insurmountable obstacles, but that's when you dig deep into your soul for the courage and the fortitude to keep going and to never, never forget that despite life's detours, you are destined for greatness.’”

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Marie-Helen Jauron
Marie-Helen Jauron, PepsiCo

Marie-Helen Jauron, senior director One PepsiCo Canada C&G and dollar channel with PepsiCo Canada, took the stage to speak about the challenges women still face in the industry. While women’s representation has increased in the C-suite and other managerial positions, it often still takes a long time for many to begin moving up the corporate ladder.

“As women now play a greater role at the decision making table today, it is critical that we continue to advocate, support and develop the next generation of leaders, to ensure that we empower women to realize their full potential and that we celebrate their accomplishments.”

SWIC Panel
Susana Pulla
Panel moderator, Susana Pulla, 7-Eleven Canada

This year's SWIC Winners Panel was moderated by Susana Pulla, director of marketing, communications & digital, 7-Eleven Canada.

During the panel discussion, several of this year's award winners spoke of their career paths and challenges in their respective companies and industries.

Bromlyn Bethune, president of Steam Whistle & Beau’s Brewing Co. spoke of starting a career in the craft brewing industry, from its early days when it was very much small players like Steam Whistle going up against international players.

“Craft beer is a little bit like David and Goliath,” she said “We are an independent Canadian craft brewer, competing with global beer brands, resources, tools and people. But I've personally spent 14 years at Steam Whistle, an incredible brand with an incredible team. I get to work with awesome people. Some of them are here today, and it's everything from the operations, sales, marketing, we run a taproom, a restaurant, and what keeps me going and what excites me still 25 years in the business is this ever changing [convenience] landscape.”

READ:  Beverage alcohol: A year in review

Desiree Jackson, territory manager with Parkland Corporation, spoke of the mentors who helped her in her career at Parkland, especially one who encouraged her to take on new challenges that seemed beyond her.

“Early in my career, a wise female colleague once asked, why didn't I apply for a position in this industry,” she said. “And at first, it wasn't something that I had thought about for myself, but I decided that I was ready for a change. I started in an entry level position, and let me tell you, the first year was a challenge. It was a definite mind shift. In my previous role, I was an inventory buyer for Alberta Health Services, and my emergencies consisted of making sure that we had enough oxygen tubes to replenish our local hospitals. And now in my new role, I had my boss sitting in my office telling me that these were my first three priorities: Make sure that the coffee was brewing, the chocolate bars didn't melt, and that the fuel was flowing.”

“And I remember laughing to myself saying, is this what we call an emergency? But once I got a taste of the business, understood the communities that we served and the essentials that we provided our customers, everything changed. I started to see the impact that our hard work really had. There was something so rewarding about helping those new operators open their doors, watching the first car pull in, walk inside the store to find their perfectly merchandised shelves, and make that first transaction. The smile on the operator's face was priceless. At that moment, I knew that convenience was a place for me.”

Iris Sermeno, area retail licensee and owner with Petro-Canada, a Suncor business, what keeps her motivated every day at her work is the teamwork between her and the staff, and the support Petro-Canada gives her to grow.

“I like the opportunities to grow and the chance to learn, doing something that I like,” she added. “One moment I can be at the front counter interacting with the customer, next setting targets for a new campaign or dealing with a customer complaint or a maintenance issue, or just catching up on paperwork.”

Katie Lint, district manager, Circle K | Alimentation Couche-Tard, spoke about some of the challenges she has faced recently.

“My work has definitely evolved me over the last couple of years,” she said. “I went from managing a pretty stable territory with experienced managers to a territory that needed a turnaround. And even in those stable territories, you have your surprise incidents and HR issues, and you may even lose a manager, but you have enough bench strength to support. Turnaround territories are a completely different ball game.”

Usually, she said, the problems are around management and leadership. Often, that is not because the manager is the wrong fit or not capable of doing the work. What is likely is that the manager has not received the right support, training or coaching, leaving them overwhelmed. That is why upper management needs to be there to support those who may have incredible potential, only they lack the support needed to thrive and grow.

 “But when the step up and support them we see a dramatic shift, and improvement in morale, a better culture in the territory and better results,” she added. “It's those moments that remind me why I really love this work because it's about building something that lasts and that's the foundation that will lead us to better financial results. And if I can take even one store, and I'm proud to say that we have done several and make it a place where people want to work, that's a win I'll take any day.”

SWIC panel 2025
Jamie Thompson Adapt Media
Jamie Thompson, Adapt Media

Jamie Thompson, CEO of Adapt Media spoke of the important role women play at his workplace, and said that what he has found most inspiring is how the women at the company have stepped up and forged key leadership roles for themselves and others. They are strong negotiators and have forged and sustained partnerships that allow Adapt media to grow. He thanked Amanda Newell, Adapt Media chief revenue officer who prepares for a meeting with a new client by “looking at their LinkedIn, their Facebook, everything. So be careful when you meet Amanda, she’s going to know everything about you. That is one of the things I love about her.”

Christine Kus, Coke Canada Bottling
Christine Kus, Coke Canada Bottling

Christine Kus, director of sales, small store with Coke Canada Bottling ended the presentations and panel discussions speaking about her new role and what it means to her.

“Kathy Smith, who has been with Coca-Cola for 27 years, congratulated me on the new role and for being the first woman at Coca-Cola to take a leadership role in the convenience and gas channel in Canada,” she said. “We hear a lot about firsts, the first female CEO to do this, the first female founder to do that, and now I guess I'm also a first. What's remarkable to me is how unremarkable it felt. There was no scandal or debate or question about whether I was qualified to take this job because of my gender. Something that I know can't be said for other first women before me. Being unremarkable to me is evidence of the progress that has been made both at Coca-Cola and in the convenience and gas industry itself. I feel privileged to be working at a time when we aren't celebrating that women accomplished things, but rather celebrating standout women in a pool of colleagues who are making meaningful contributions day in and day out. I want to thank everyone in this room, and specifically Convenience Store News Canada and the Star Women in Convenience Awards for giving us this opportunity to celebrate the progress that we've made.”

The morning event culminated in the awards presentation. 

READ:  CHAMPIONING EXCELLENCE: Meet the 2025 Star Women in Convenience

New all winners SWIC Networking Lunch

The event also paid homage to past winners. Including including this year’s inductees, there are now 279 women across Canada who wear the Star Women in Convenience badge of honour.

Following, the morning event, winners gathered for the first annual Star Women in Convenience Networking Lunch. With the support of JTI-Macdonald and Core-Mark, CSNC invited winners from 2018 to 2025 for a unique opportunity to connect in an intimate setting.  

Following a welcome and toast from Sandra Parente, group publisher and SVP for EnsembleIQ, Convenience Store News Canada's parent company, winners enjoyed a buffet lunch, which culminated in a deep panel discussion moderated by Caroline Evans, JTI-Macdonald and featuring Kerry Ann Nicholson, Core-Mark; Leslie Gordon, Circle K; Patricia Petretic, Parkland Corp.; Rina Bauslaugh, Petro-Canada, a Suncor business; and Jacqueline Bellerose, 7-Eleven Distribution Company

SWIC Lunch Panel
The SWIC Networking Lunch Panel featured past winners
Thank you
  • with files from Michelle Warren
  • photos and video by John Goldstein
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