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2026 Impact Awards Winner: &Back Coffee

SUSTAINABILITY (FOOD WASTE, ETHICAL SOURCING, ENERGY EFFICIENCY INITIATIVES)
9/8/2026
2026 Impact &Back
2026 Impact &Back

In 2025, &Back Coffee integrated its sustainability efforts through a comprehensive Annual Impact Reporting campaign. Central to this initiative is the belief that procurement practices should actively fulfill sustainability mandates, making impact data accessible to end consumers rather than buried in corporate reports.

The company’s Impact QRC platform is now embedded across its technology and products. By scanning a code, coffee drinkers access stories, videos and insights that connect them to the direct impact of their purchase. This transforms daily coffee moments into opportunities for education and engagement regarding environmental and social responsibility.

During 2025, &Back released detailed annual and mid-year impact reports, providing partners and consumers with tangible data on the collective change created through their consumption. This reporting was supported by personalized customer emails, flagship impact videos and printable “Impact Snapshot” summaries that offered approachable, actionable storytelling.

These resources highlighted key pillars, including women’s empowerment, responsible sourcing and reinvestment in coffee-growing communities. To amplify this message, &Back developed themed awareness campaigns for Fairtrade Month, Earth Month and Women’s Month. Operators received ready-to-use digital assets and educational tools to help them engage employees and customers around shared sustainability goals.

Leveraging an established national distribution network, &Back extended its educational outreach to diverse workplace audiences coast-to-coast in both English and French. Over the year, the initiative generated more than 5,700 targeted communications and distributed over 1,000 Impact Reports through direct outreach and partner amplification.

These efforts have strengthened industry awareness of responsibly sourced coffee and provided businesses with meaningful ways to connect their stakeholders to ecological impact. Sustainability remains foundational to &Back’s model. By pairing everyday products with intentional storytelling, the company demonstrates how educational outreach can multiply positive environmental outcomes.


 

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New in 2026, CSNC invited leaders of winning companies to answer two questions. 

  • What is the core “why” behind your initiative? 
  • How does this initiative align with your broader business goals? 
"At &Back Coffee, we believe impact should feel human, tangible and shared. Coffee is part of everyday life, but the people, communities and ecosystems behind each cup can often feel far removed from the person drinking it. We created this initiative to close that distance and help businesses and coffee drinkers clearly understand the positive impact their coffee choice can make. By combining transparent reporting with accessible storytelling, we are able to connect a daily ritual to women’s empowerment, stronger coffee-growing communities and environmental stewardship. Our goal is to help businesses offer a top-quality coffee experience that employees and customers can feel good about. Great taste is essential, but today’s consumers also want to understand the story and impact behind the products they choose. We give our customers practical tools to share that impact, engage their employees and bring their sustainability commitments to life. This creates a more meaningful coffee experience, strengthens trust and connection and turns an everyday ritual into something people can feel proud to be part of. For us, purpose and business performance are not separate. They strengthen one another."
- Roxanne Joyal, founder and CEO of &Back Coffee
Roxanne Joyal in a pink blazer
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&Back Impact Report opening page
&Back Impact Report opening page

READ ALL ABOUT THE 2026 WINNERS HERE

Winners are also featured in the September/October 2026 issue of Convenience Store News Canada

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