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Consumer Affairs & Relations

  • City of Toronto allows for 24-hour delivery to restock store shelves

    With an eye on ensuring retailers, such as c-stores, have the products their customers want and need, all retail businesses are exempt from the City of Toronto Noise Bylaw to facilitate after-hour deliveries.Effective immediately and until further notice, the move is part of the City of Toronto’s response to COVID-19 and is meant to support of businesses and the community: The City’s Noise Bylaw includes the ability to provide an exemption in response to extraordinary circumstances affecting the immediate health, safety or welfare of the community.“We are taking this action to help Toronto businesses get deliveries and continue to stock their shelves with essential goods for our residents," said Mayor John Tory.  "By exempting retail businesses from the City’s noise bylaw right now, we will ensure that retailers can receive deliveries 24 hours of a day, seven days a week.”City staff – in consultation with Mayor John Tory’s office – moved quickly to make this immediate change after it was raised by the Retail Council of Canada as a way to allow additional deliveries for retailers the wake of panic-buying and stockpiling.“To assist in getting goods to market in a more expeditious manner, we applaud the City of Toronto for temporarily lifting time-of-day restrictions on roadways and deliveries for our retailers," said Diane J.
  • Bare store shelves, long lines amid coronavirus stockpiling

    When Harmony Samra went to her local No Frills Thursday afternoon in Toronto to pick up some food, she wasn't prepared for the chaos inside, where customers were filling multiple carts seemingly with anything they could grab off the shelves.
  • Oil price crash: What it means for Canada's fuel prices?

    World oil prices are in free fall after Saudi Arabia slashed its crude sale price Sunday, signalling the start of a price war after OPEC talks with Russia broke down without an agreement on production cuts.
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  • Couche-Tard leader signs up to promote diversity and inclusion

    Alimentation Couche-Tard president and CEO, Brian Hannasch, has joined the CEO ACTION pledge, which commits to diversity and inclusion in the workplace.
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  • Judge extends order suspending legal proceedings against three tobacco companies

    An Ontario court has extended an order suspending legal proceedings against three major tobacco companies as they try to negotiate a settlement with their creditors.
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  • Altria charts path for non-combustible future

    As cigarette volumes continue to decline, Altria Group Inc.
  • Industry reacts to Ontario's proposed vaping regulations

    Move called a blow to c-store operatorsIndustry associations at the national and provincial levels are up in arms over Ontario’s new plan to restricting the sale of flavoured vapes and e-cigarettes in convenience stores.Last week, Health Minister Christine Elliott unveiled a number of measures designed to curb youth vaping (READ: It's official: Ontario to ban flavoured vapes).
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