CNSC Exclusive Q&A: Sean Claessen on the evolution of loyalty programsThe chief strategy officer from Bond, a loyalty and customer engagement company, reflects on what the changes mean for operators and what's ahead for 2026. Hyper-personalization, the fuel driving c-gas loyalty programsDitching ‘one-size-fits-all’ points systems is essential. Industry leaders are winning by leveraging data, gamification and exclusive services to build deeper, more meaningful engagement with customers. Delivery apps deliver growth for convenience retailers As the definition of convenience shifts, c-stores of all sizes are meeting customers where they’re at—increasingly, it’s their front door. Beyond Meat moves into the beverage aisle with a new protein drink Beyond Immerse protein drink is the first time Beyond Meat has introduced a non-meat product in its 17-year history. 2026 Industry Outlook Leaders from across Canada weigh in on the issues, trends and opportunities shaping their businesses and the channel.
