CICC president makes presentation at House of Commons Standing Committee on FinanceCICC asks for removal of credit card interchange fees on the tax portion of sales and to be allowed to sell nicotine replacement therapies. Four ways artificial intelligence (AI) is ready to revolutionize the convenience and gas channelNACS Show 2024 Highlight: Brian Gray, managing director, Accenture, offers a roadmap for leaders ready to embrace the future. Work refusals: What the law says, plus seven ways to prevent and manage The OHSA has an established procedure for work refusals that must be followed. New Borderland Co-op c-store and gas bar opens in Kipling, Saskatchewan Kipling store will offer hot food options, including Co-op’s own brand of fried chicken. Enhancing customer service: The importance of listening The first step is training and empowering customer services representatives to actively engage with customers and solicit their feedback. Inflation, interest rates eroded Canadians' purchasing power since 2022: PBO report Households have experienced price increases of about 15% on a typical "basket" of goods and services. Product changes for the changing consumer Customers today are looking for healthy foods and snacks, including gluten-free and vegan options. Photos and highlights from the 2024 Star Women in Convenience Awards Annual ceremony honours the important role women play in Canada’s convenience industry. Ontario minimum wage to increase today Ontario joins four other provinces in increasing its minimum wage this October 1. Check out the agenda for the 2024 Star Women in Convenience Awards The October 1st event is SOLD OUT! Join the waitlist. First Previous 7 8 9 10 11 Next Last