Convenience Stores

As a convenience store retailer, it’s important to understand the value of product innovation. Not only does innovation build excitement and drive traffic into your c-store, it also keeps the entire industry relevant ...

Your employees interact with customers every single day, and if they're not providing excellent service, your shoppers won’t return

At the junction of Highway 83 and Provincial Road 257 in Virden, Man. is a c-store, car wash and petroleum site called White Owl Convenience. Wayne Rudneski, who owns three White Owl locations with his brother, has been in the c-retail business since the 1970s. This retailer is known to spend 15 hours in his store every day – dedication which he believes gives him an advantage over his competitors...

For more information and industry updates from the OCSA, check out the March 2013 CONVENIENCE CONNECT newsletter.

Consumers are often looking for something quick to tide them over between meals, and the c-store is often the go-to destination to fill this need. Retailers can build on the excitement around bestselling snacks like potato chips, tortilla chips and nuts by also stocking innovation that captures emerging trends.

Merv Jebb considers himself to be a lucky c-store owner. Since he bought Virden Hi-Way Grocery in Virden, Manitoba two and a half years ago, he’s never had trouble finding or retaining great part-time staff...

The key message from the 10th anniversary Convenience U CARWACS Show at Toronto’s International Centre March 5 and 6 was that everyone in the industry has a stake in ensuring that retailers give customers the best possible in-store experience. Without customer loyalty, independent, banner and chain retailers alike will have a hard time competing with other formats...

The convenience-gas industry has been advocating togetherness, and two associations are taking a major step toward establishing this unity. The National Convenience Stores Distributors Association (NACDA) and the Canadian Convenience Stores Association (CCSA) are combining their industry events...