Shell upgrades legacy payment platform in U.S.

The fuel retailer is deploying Gilbarco Veeder-Root's Invenco iNFX across nearly 13,000 locations.
Invenco and Shell logos

Shell is rolling out a new payment solution across the Shell US Network of nearly 13,000 locations.

The deployment of Gilbarco Veeder-Root's Invenco iNFX payment solution will run through the end of 2024.

The Invenco iNFX payment solution and corresponding cloud management platform will seamlessly replace the fuel operator's legacy payment platform with a flexible, hardware agnostic microservices-based solution to allow Shell's branded retailers to provide a better customer experience through faster transactions, greater uptime, and launch new capabilities and features.

"Shell has an objective on delivering outstanding consumer value propositions with a focus on payments and compliance," said Walt Gothard, North American business technology manager at Shell. "Gilbarco Veeder-Root Retail Solutions team stepped up to the challenge to upgrade the retailer network [electronic payment server] system by leveraging Invenco's INFX platform to roll out the solution to the nearly 13,000 sites."   

According to Greensboro, N.C.-based Gilbarco Veeder-Root, the platform presents several benefits Shell, including:

  • Digital agility: Decoupling the EPS from a monolithic site architecture allows Shell the flexibility to add new capabilities and features quickly; expedites digital transformation without disrupting site operations; and harmonizes core payment systems based on global standards. 
  • Faster transactions: iNFX removes inherent latency associated with legacy site architectures, leveraging quick chip. In the world of EMV, this is vital for a great customer experience and efficient management of high-volume sites.   
  • Rapid deployment: Standards-based APIs and plugins are used extensively to enable efficient integration with minimal customization. The iNFX SDK supports third-party development of plugins to further reduce the integration effort. 

"Shell was looking for a seamless way to transition their retailer locations to a new payment system that would facilitate faster transactions, quicker time-to-market with new features, and a simplified management platform through cloud services, and we are delivering a scalable, flexible and extensible payment solution to accelerate growth in their site network," said Karthik Ganapathi, president of Gilbarco Veeder-Root Retail Solutions.

Houston-based Shell is an affiliate of Royal Dutch Shell plc, a global group of energy and petrochemical companies with operations in more than 70 countries.

This article originally appeared at CSNews.

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