Move over major holidays, the micros are moving in.
Novelty and seasonal items, including confections, greeting cards and gift cards, are very popular around the four major holidays of Valentine’s Day, Halloween, Christmas and Easter. However, more retailers — convenience stores included — are moving into “fifth season” or “micro” occasions such as Mother’s Day, Father’s Day, Canada Day and Super Bowl.
“Retail seasons have gotten longer, major holidays are overlapping, and shoppers are continuously finding ‘mini’ moments in their lives to enjoy each holiday,” said Jim Dodge, vice president of convenience at Mars Wrigley Confectionery U.S., maker of novelty and limited-edition seasonal confectionery items.
This has given way to more micro season moments and thus, more opportunities for retailers’ merchandising and marketing plans. Consider these ideas when looking to capitalize on the latest and greatest in general merchandise:
1. BE SEEN & HEARD
Fifth-season merchandising opens itself up to more available space. Convenience store retailers who put a bigger focus on micro occasions will come to realize that retail space is a lot less crowded at other times of the year vs. during the winter holidays, according to Jaclyn Nix, a retail industry consultant and vice president of sales at MyWebGrocer.
Consumers are more likely to notice fifth-season merchandising, too, because it comes at a time when they’re not bombarded by typical holiday messaging.
2. SUMMER: A THREE-WAY WINDOW OF OPPORTUNITY
Convenience stores can capitalize on the key summer holidays (Victoria Day, Canada Day, August long weekend and Labor Day, as well provincial celebrations, such as Bastille Day in Quebec) by utilizing general merchandise endcap and counter displays.
“There’s plenty of time [during the summer season] to drive purchase and create a shift in buying behavior,” Nix told Convenience Store News.
Plus, summertime is when consumers are shopping for a crowd, so retailers should consider price promotions for bulk buys. Think sunglasses, sunscreen and even pool toys/drink floats.
And speaking of sunglasses, retailers looking to become serious general merchandise players must realize that they have to keep their impulse-item displays, such as sunglass racks, just as in stock as they do their beverage coolers.
“It always amazes me how stores understand to keep the coolers full, but high-profit seasonal impulse items they often forget about,” said Al Underwood, president of American Style Sunglasses.
Summertime as a general marketing theme can span summer fun, travel, tailgating, family fires — these are all symbolic of the season, family life and American values, noted Don Stuart, managing director at Cadent Consulting Group.
“C-stores can leverage them all,” he advised.
Additionally, this works for springtime and the theme of “Spring Fling,” whereby c-stores can feature collectible cards, spinning tops or whatever the latest trending general merchandise item is to take consumers out of their winter doldrums. Spring is not all about Easter.
As for when retailers should start merchandising seasonal moments like summer and spring, Dodge suggests weeks in advance. For summer, “shoppers want to see merchandise in stores beginning in early May, and the majority want it to run through Labor Day,” he stated.
3. THE NATIONAL DAY CALENDAR
Did you know National Kazoo Day is January 28? How about National Jerky Day on June 12? The National Day Calendar (nationaldaycalendar.com) can become the fifth-season bible for a retailer looking to capitalize on odd holidays to sell more general merchandise.
Kathy Thomas, a retail consultant and owner of a margarita mix company, Ready Ritas, discovered National Tequila Day (July 24) and National Margarita Day (Feb. 22) on the National Day Calendar to promote her product. She also uses color as a marketing tool as she sells colored salts in on-the-go plastic pouches that can be transported to any event.
“We sell traditional lime-flavored margarita mix in fun team- and holiday-inspired colors. We have CrimsonRitas, BlueRitas, RedRitas, MaroonRitas, BurntOrangeRitas, PurpleRitas and a classic light-green color mix,” she explained. “As a small-business owner, I depend on promotions around all holidays to encourage purchase. During tailgate season, I promote team colors. For Fourth of July, I promote red and blue mix and the complimentary salt to go with it. For Mardis Gras, I feature purple salt on a glass full of green mix.”
Stuart agrees there’s a lot more fifth-season opportunities than retailers realize.
“It seems almost any day is a big day that has a named event after it. Some have historical significance such as Flag Day, but some are truly frivolous such as Peach Day or Watermelon Day,” he said. “But these are all days that creative operators can make something out of.”
Still, he’s not suggesting c-stores do this every day. “There’s probably one a week that can be really special to make a store pop — to differentiate it, to create some traffic and to generate incremental sales with unique merchandising.”
Originally published at Convenience Store News. With files from Michelle Warren.