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Consumer Affairs & Relations

  • British Columbia expands gas-price tracking

    Fuel prices will be tracked in four additional communities in B.C.
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  • Unions call on retailers to make pandemic-related wage premiums permanent

    Unions representing essential workers at some of Canada's major retailers are pushing back against the decision to eliminate wage premiums that were put in place to compensate employees for working during the height of the COVID-19 pandemic.
  • C-store customers want clean bathrooms and hand sanitizer stations: Study

    As provinces and regions enter new stages of re-opening in the era of COVID-19, more drivers will be on the roads, whether commuting to work, visiting reopened businesses or summer travels—and that could present opportunities for convenience stores.Overall, 84% of drivers surveyed say they will be visiting convenience stores on their journeys: 23% say they will shop at convenience stores as part of their regular routine, 38% say they will shop at stores when they need something, and an additional 23% say they will only purchase gas at convenience stores, according to a consumer survey conducted for the National Association of Convenience Stores by PSB Insights.
  • Cause for concern

    Even in these times, barely a day goes by where there’s not a dire warning about the environmental predicament the planet faces.
  • Starbucks plans to close up to 200 Canadian locations over two years

    Starbucks is planning to close up to 200 coffee shops across Canada as it responds to changes of consumer habits in the COVID-19 pandemic.
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  • Ottawa delays new vape packaging regulations

    Ottawa is postponing the enforcement of regulations regarding packaging of vape products in Canada to January 1, 2021 from July 1, 2020.In a statement, the Convenience Industry Council of Canada said that, since the start of the pandemic, it has been advocating for the pause of non-essential regulations: “Our key message to government is that the health and safety of our staff and customers would be compromised if we had to undertake extensive inventory changes.
  • National Convenience Week kicks off August 31

    The Convenience Industry Council of Canada is moving ahead with plans for this year's National Convenience Week, which is to take place across the country from August 31st to September 4th.
  • Human trafficking: It's hiding in plain sight and you can help

    When we hear the phrase 'human trafficking' most believe it is a distant problem in another country.
  • Alberta introduces legislation to regulate vaping, ban e cigarettes for minors

    Alberta has introduced new legislation on vaping that would include a ban on anyone under 18 from using e-cigarettes.Health Minister Tyler Shandro says there is mounting evidence on the health risks of vaping and statistics show more young people in Alberta are indulging.“Strong action needs to be taken to address significant increases in youth vaping,'' Shandro said Tuesday prior to introducing the bill in the house.Shandro's ministry says that in the last five years, vaping rates among high school students has risen to 30% from eight.
  • Cash Exodus: COVID 19 pandemic could accelerate shift to cashless, experts say

    Some businesses reopening with pandemic protocols in place have said they won't accept cash for the time being, potentially accelerating what the Bank of Canada describes as a decade-long shift away from the banknote.
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