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Consumer Affairs & Relations

  • Government warns retailers against price gouging

    Ontario is preparing an order to fight what Premier Doug Ford is calling "disgusting'' price gouging during the COVID-19 pandemic, while the province ramps up its testing capacity to handle the growing number of infections.Details of the order were not immediately available, but Ford said anyone price gouging after the order goes through will be "done.''"A message to anyone who price gouges: We're coming after you,'' Ford said Thursday.
  • How low will gas go?

    “Oil markets are poised to get worse before they get better, ushering in a new era for petroleum,” U.S.-based Citi Bank said in a recent note to its clients.
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  • We are interested in your story: How is COVID-19 affecting your business?

    At Convenience Store News Canada and Octane, we know there’s no such thing as working from home when you operate a convenience store, gas site or car wash.
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  • Rabba installs glass barriers at checkout

    Rabba Fine Foods is installing countertop glass barriers that aim to offer maximum protection for both cashiers and customers.Rabba.
  • RCC postpones STORE 2020, cancels spring events

    Retail Council of Canada is cancelling spring in-person events and postponing STORE 2020.
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  • Milk prices on the rise: Study

    Retail milk prices are up almost across the country since last summer, thanks to production cost increases introduced in February, according to a new report from Field Agent.
  • Altria CEO Willard steps aside after COVID-19 diagnosis

    Altria Group Inc.'s chief executive is handing the reigns to the company's chief operating officer (CFO) after contracting COVID-19.
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  • City of Toronto allows for 24-hour delivery to restock store shelves

    With an eye on ensuring retailers, such as c-stores, have the products their customers want and need, all retail businesses are exempt from the City of Toronto Noise Bylaw to facilitate after-hour deliveries.Effective immediately and until further notice, the move is part of the City of Toronto’s response to COVID-19 and is meant to support of businesses and the community: The City’s Noise Bylaw includes the ability to provide an exemption in response to extraordinary circumstances affecting the immediate health, safety or welfare of the community.“We are taking this action to help Toronto businesses get deliveries and continue to stock their shelves with essential goods for our residents," said Mayor John Tory.  "By exempting retail businesses from the City’s noise bylaw right now, we will ensure that retailers can receive deliveries 24 hours of a day, seven days a week.”City staff – in consultation with Mayor John Tory’s office – moved quickly to make this immediate change after it was raised by the Retail Council of Canada as a way to allow additional deliveries for retailers the wake of panic-buying and stockpiling.“To assist in getting goods to market in a more expeditious manner, we applaud the City of Toronto for temporarily lifting time-of-day restrictions on roadways and deliveries for our retailers," said Diane J.
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