Four ways artificial intelligence (AI) is ready to revolutionize the convenience and gas channelNACS Show 2024 Highlight: Brian Gray, managing director, Accenture, offers a roadmap for leaders ready to embrace the future. Work refusals: What the law says, plus seven ways to prevent and manageThe OHSA has an established procedure for work refusals that must be followed. Couche-Tard gains ally in bid to take over 7-Eleven Artisan Partners International Value Team asks Seven & i Holdings to respond to enhanced bid. Alimentation Couche-Tard’s new CEO is cognisant of the past, focused on the future Alex Miller sits down for in-depth discussion about his new role and the company’s vision during the recent Convenience Industry Council of Canada Summit. 7-Eleven to close more than 400 stores in Canada and the U.S. List of stores to close has not, yet, been made public. Alimentation Couche-Tard makes revised offer for Seven & i Holdings New bid values Seven & i at US$47 billion, about 22% higher than an offer of $38.6 billion Couche-Tard made in August. Independent convenience store association comes out against federal government’s move to restricts sale of nicotine pouches United Korean Commerce & Industry Association of Canada says move will only hurt small business. Enhancing customer service: The importance of listening The first step is training and empowering customer services representatives to actively engage with customers and solicit their feedback. Four 7-Eleven locations in Winnipeg permanently close: Reports Closings likely related to growing issues of theft, store staff safety. Inflation, interest rates eroded Canadians' purchasing power since 2022: PBO report Households have experienced price increases of about 15% on a typical "basket" of goods and services. First Previous 9 10 11 12 13 Next Last