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Consumer Attitudes & Behavior

  • Three ways COVID-19 is influencing consumers' confectionery buying

    The confectionery industry is facing a once-in-a-lifetime period of uncertainty, as it is not immune to the pressures brought on by the COVID-19 pandemic.
  • Nova Scotia sets tough maximum nicotine level for vaping products

    Nova Scotia has approved a new regulatory cap on e-liquids and cigarettes making it the first province to adopt a maximum nicotine concentration of 20 milligrams per millilitre.An order in council signed in May amends the province's Tobacco Access Act regulations and takes effect Sept.
  • COVID-19 will have lasting effects on consumer behaviour: Accenture

    Several underlying consumer trends have risen to prominence during the COVID-19 crisis, leading to a wave of new behaviours—from online shopping to buying local—that are likely to persist long after the pandemic is over, according to a new study from Accenture.
  • Pandemic to push back new climate targets, plastics ban, Wilkinson says

    Canada's national environment agenda is the latest thing to be upended by the COVID-19 pandemic, as plans for both beefing up national climate targets and banning some plastics are likely to be delayed.Environment Minister Jonathan Wilkinson told The Canadian Press this week that the government remains firmly committed to its environmental promises, which were a key part of the Liberal 2019 re-election campaign.
  • Post COVID grocery store sales high but below mid-March peak: StatCan

    Consumers continued to buy more hand sanitizer, toilet paper, canned goods and baking supplies in April than before the COVID-19 pandemic even as the mid-March shopping frenzy started to die down, according to Statistic Canada's latest data.Retail grocery store sales jumped 40% for the week ending March 21 compared to the same week last year, the agency said in a special report on how shopping patterns have changed since Canada stepped up its COVID-19 public health campaigns.The week prior, sales soared 46%.
  • C-stores meet consumers' needs during pandemic: CICC survey

    The majority of Canadian consumers believe the convenience industry has stepped up to support communities and front-line workers during the COVID-19 crisis, according to a new survey from the Convenience Industry Council of Canada.
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  • Chill zone: What's new in frozen treats?

    New products and a taste for nostalgia make frozen treats cooler than ever Canadians are no longer waiting until summer to indulge in frozen treats.
  • COVID-19 a boon for c-store tobacco sales

    With stay-at-home measures in place across the country, c-stores are experiencing an unprecedented spike in tobacco sales, in part because First Nations reserves (and their popular smoke shacks) are largely closed to outside visitors Dave Bryans, CEO of the Ontario Convenience Stores Association, estimates that the legal tobacco business is on track to grow by 20-25% while the reserves stay closed and he'd like to see c-stores to hold on to that business once the restrictions are lifted.
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