The art of retail customer serviceEmpowering staff to resolve issues quickly and independently is the most effective way to turn service failures around. Resilient reinventionLike Prime Minister Carney's call for "middle powers," to adapt to a new, emerging world order, so too must corner stores. The channel is changing, but we aren't powerless. We’re the definition of grassroots and ubiquity is our strength. Paytronix introduces SMS Enrollment functionalities c-stores and fuel operators SMS Enrollment removes friction to recruitment at critical touchpoints at fuel pumps and point-of-sale systems. No Frills launches pcogo pilot New technology in the PC Optimum app gives customers a faster shopping journey at three Toronto No Frills locations. Scene+ launches Scene+ Points Days Registered Scotiabank cardholders can earn up to 7x the points from Nov 7-9. Canadian Tire, Tim Hortons announce strategic partnership Both companies will link their respective loyalty programs, giving users of both more ways to earn and redeem points. Fuelling brand trust In a retail channel built on speed and convenience, trust is the differentiator. It’s what turns a one-time customer into a loyal repeat customer. Tim Hortons launches new protein beverages Hot and cold Protein Lattes feature up to 20 grams of protein per medium beverage. Waypoint Convenience joins with Juno-nominated artist STORRY Mini concert with STORRY streamed from Waypoint Convenience store part of BG Fuels’ Snack Session campaign. Circle K Rock, Paper, Prizes game returns for the summer Game has three chances to win $25K cash, Sunwing travel and over two million instant prizes. 1 2 3 4 Next Last
