For distributors and c-store operators, the search for Canadian-made goods has intensified. While apps help identify Canadian goods, it can be difficult to determine "how Canadian" an item is.
From streamlining staff management to predicting customer churn, AI-driven tools are helping operators manage daily operations, maximize efficiency and reimagine the customer journey.
The retailer, which also owns SportChek, Mark's and Party City, has been working with software giant Microsoft to develop Mosaic, a new customer intelligence platform.