Tim Hortons are often co-located with convenience and gas - the company is working to simplify back-of-house processes and has developed plans to help with hiring and retention.
Tim Hortons is modernizing its drive-thru experience and improving its core menu items in a bid to win over customers as the economy starts to reopen, executives with the restaurant's parent company say.
Tim Hortons is hoping the third time's a charm as it rolls out its latest iteration of a dark roast coffee this week, a key part of the chain's back-to-basics plan that will focus on its core offerings of coffee, doughnuts and breakfast in 2021.