Consumer Affairs & Relations

Valet Car Wash is pleased to announce they are now offering license agreements to both new operators looking to build car washes as well as experianced operators looking to refresh an existing location. Mike Black VP of licensing says Valet is looking to partner with privately owned car washes through license agreement as a way to extend its brand in an effort to build a chain of independent car washes that are the preferred place for consumers to wash their vehicles...

...69% of Ontarians want to see more private retailers, like convenience stores, offer competition to The Beer Store...

In an unprecedented move, the Alberta government recently announced it’s proceeding with plans to ban the sale of flavoured tobacco products in the province.

It’s tough out there for c-store owners, but the issues that matter most in the industry are the exact ones being tackled by the OCSA. Here’s a breakdown of recent wins, files and developments from Ontario’s c-store association...

A recent public opinion survey commissioned by the Western Convenience Stores Association (WCSA) indicates most British Columbians are aware of the high credit card transaction fees facing retailers, and understand that these fees can negatively impact small businesses and their customers.

The CCA hosted its Annual General Meeting this past April, where there was a lively debate about the number of board members, but also about the number of suppliers versus the number of operators on the board...

Ensuring all employees meet the letter of the law at all times can be a major challenge for busy retailers.

From the fight for beer and wine sales in c-stores and the looming threat of a plastic bag ban in Toronto, to the increasing concern over contraband tobacco and tragic incidents of fuel theft, 2012 was a tough year for Ontario c-store owners.