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Consumer Affairs & Relations

  • Health Canada recalls more hand sanitizer products

    Health Canada continues to add new products to its growing list of recalled hand sanitizers, included a product is has deemed counterfeit.Hand sanitizer is an important category for c-stores and the ideal last-minute purchase at check-out.Most recently, Health Canada warned a counterfeit version of the authorized Daily Shield hand sanitizer had been found for sale at a Dollarama store in Thunder Bay.The product may not be effective at killing bacteria and viruses, and may pose serious risks to health.It also says the product is suspected to contain methanol, which is not authorized for use in hand sanitizers and could cause severe adverse reactions or death when ingested.The counterfeit version is labelled with NPN 80098979, Lot 6942; Expiry May 2023 and is sold in a 250 mL format.The agency also recently pulled two Sanix products for containing methanol: Prairie Potions' Purify Hand Sanitizer and Antibacterial Spray.Last Best Brewing and Distilling Hand Sanitizer and Rocky Mountain Soap Company's Nomad Hand Sanitizer (Lemongrass) are both being recalled for missing risk statements, in additions to containing unauthorized technical-grade ethanol.Since June, Health Canada has recalled more than 100 hand sanitizer products, often for containing unauthorized ingredients or improper labelling. For the latest recalls, visit the Health Canada website.To find out if the hand sanitizer you're selling is safe, CLICK HERE to search by brand name. 
  • Outgoing NACS chair Julie Jackowski reflects on 'unpredictable' year

    When asked to briefly summarize her experience as the 2019-2020 NACS chair, Julie Jackowski didn't have to pause to think.
  • Front-line retail workers call for the return of COVID-19 pay bump as cases spike

    Calls for the return of hazard pay are mounting as workers on the front lines of Canada's retail industry grow increasingly anxious amid rising COVID-19 cases.
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  • Liberals revamp rent relief for businesses as second wave threatens job gains

    The Trudeau Liberals sought Friday to get ahead of growing economic concerns linked to rising COVID-19 case counts, vowing new and revamped business supports to keep workers on payrolls and maintain job gains threatened by the pandemic's second wave.The government plans to provide direct rent support to commercial tenants at a projected cost of $2.2 billion through the end of the year, rather than flowing the money through landlords who were not keen on a previous version of the program.A wage subsidy program will cover up to 65% of eligible costs through December, costing the treasury $6 billion over that time, and $11 billion more to a well-used loan program by providing an added $20,000, half of which would be forgivable.Even though many businesses have reopened, a number are not at full capacity while others worry about surviving a second wave.
  • Pump Chats Podcast

        OCTANE and Convenience Store News Canada are pleased to present Pump Chats, a new podcast hosted by Jennifer Stewart, CIPMA president and CEO.
  • Ontario c-stores are encouraged to 'Support Ontario Made'

    The Ontario Convenience Stores Association is teaming up with Canadian Manufacturers and Exporters to 'Support Ontario Made'.
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  • COVID-19: 6 tips to reduce employee stress

    With the recent surge in numbers related to COVID-19 comes added stress, especially for c-store and gas operators and staff who continue to meet the needs of Canadian consumers.
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