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Consumer Affairs & Relations

  • Recall of Daily Shield hand sanitizer expanded, manufacturer's licence suspended

    Health Canada has suspended the licence of a Mississauga manufacturer of hand sanitizer and issued an expanded recall for some of its products found to contain unauthorized ingredients that could be unsafe for consumers.
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  • New reserve-based gas station honours tax rights

    Bayside Convenience and Gas sells fuel at 35% offWhat if we offered a service that rightfully belongs to Onkwehon:we?This thought is exactly what drove Gail (Scotty) Nelson and her husband Larry Daye to build a gas station that would provide fuel tax exemption to their clients.On October 6, Bayside Convenience store became the first gas station not only in Kanesatake but in its sister-community Kahnawake, where drivers can fill up their car without having to pay tax.“If you tank up, you save a lot of money,” said Nelson.The Revenu, Quebec program was introduced in 2011 so that anyone with a registration card from reserves or settlements could benefit from fuel tax exemption.
  • CICC announces new board members

    The Convenience Industry Council of Canada welcomes Vittoria Varalli of Sobeys Wholesale and Nicolas Parra of Metro Inc.
  • Outgoing NACS chair Julie Jackowski reflects on 'unpredictable' year

    When asked to briefly summarize her experience as the 2019-2020 NACS chair, Julie Jackowski didn't have to pause to think.
  • How two tiny Canadian communities ditched single-use plastics

    The move was a step towards the federal government's goal to have zero plastic waste by 2030.
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  • Health Canada recalls more hand sanitizer products

    Health Canada continues to add new products to its growing list of recalled hand sanitizers, included a product is has deemed counterfeit.Hand sanitizer is an important category for c-stores and the ideal last-minute purchase at check-out.Most recently, Health Canada warned a counterfeit version of the authorized Daily Shield hand sanitizer had been found for sale at a Dollarama store in Thunder Bay.The product may not be effective at killing bacteria and viruses, and may pose serious risks to health.It also says the product is suspected to contain methanol, which is not authorized for use in hand sanitizers and could cause severe adverse reactions or death when ingested.The counterfeit version is labelled with NPN 80098979, Lot 6942; Expiry May 2023 and is sold in a 250 mL format.The agency also recently pulled two Sanix products for containing methanol: Prairie Potions' Purify Hand Sanitizer and Antibacterial Spray.Last Best Brewing and Distilling Hand Sanitizer and Rocky Mountain Soap Company's Nomad Hand Sanitizer (Lemongrass) are both being recalled for missing risk statements, in additions to containing unauthorized technical-grade ethanol.Since June, Health Canada has recalled more than 100 hand sanitizer products, often for containing unauthorized ingredients or improper labelling. For the latest recalls, visit the Health Canada website.To find out if the hand sanitizer you're selling is safe, CLICK HERE to search by brand name. 
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