How will c-store foodservice rebound post-pandemic?
As the country gets back to business (and school), Jeff Dover, president of fsSTRATEGY, shares 8 best practices for welcoming back hungry customersFoodservice is an increasingly important segment in convenience stores. The impact of COVID-19 restrictions surrounding foodservice has been devastating for many foodservice operators. As convenience store foodservice is almost exclusively eaten off-site, the impact on stores allowed to remain open has been relatively minimal. However, foodservice at convenience stores must change to ensure continued success. Customer comfortMost consumers are eager to return to their normal lifestyles as lockdown restrictions are eased and eating food away from home is no exception. The key to success will be having sanitation and safety practices for guests and employees visibly in place for those less comfortable with convenience store foodservice. Word of mouth of such practices will result in more people comfortable with using your foodservice offerings. Being known as “doing things right post-COVID-19” will help. 2. MasksStaff preparing and serving food should wear masks.