GMS goes offline as LCBO prepares new platform
Convenience and grocery retailers will see the LCBO’s Grocery Management System (GMS) go offline, as the Ontario Crown Agency transitions to a new ordering and claims platform ahead of an April 1, 2026 launch.
During the week-long transition orders will not be accepted through the old system. On April 1, wholesale.lcbo.com will become the active platform for ordering and claims.
To help retailers navigate the change, the LCBO has released two training videos. Introduction to wholesale.lcbo.com – Grocery & Convenience
Interim Ordering Solutions – Non-EDI Convenience Customers guides smaller or independent stores who do not use automated EDI systems on placing manual orders for both the LCBO and The Beer Store during the transition week, ensuring shelves remain stocked.
The LCBO is also introducing a new wholesale pricing model. Prices will now be based on supplier cost with standard mark-ups and fees, replacing the previous system tied to retail prices. Retailers will continue to set their own shelf prices within Minimum Retail Pricing rules.
“This change is meant to create a more open, equitable, and competitive marketplace that benefits both businesses and consumers,” the LCBO said.
