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Independents

  • Marché G. Lalime features Montrealers' favourites

    Maximilien Lalime says location, quality food and personalized customer service certainly help to explain the continued success of his family’s third-generation convenience store and speciality market near downtown Montreal.But he credits his family’s devotion to the business and their ability to stay in step with the times for making Marché G.
  • Store inspections should not be a surprise

    When I was growing up, one of my tasks was to keep my room clean and tidy.
  • Running with the seasons

    Three Mont-Sainte-Anne area dépanneurs help feed ski regulars Quebec convenience store owner Alain Royer is no expert skier.    But he’s a wizard when it comes to zigzagging through the challenges of running three winter-dependent stores at the foot of Mont-Sainte-Anne, the largest ski resort in Eastern Canada, all called Marché Mont-Ste-Anne.    “We’re like ski shops and other seasonal operators,” says Royer. “If there’s no snow, we’re in trouble.” Tourists, he adds, make up roughly two-thirds of total store revenues. Nearly three-quarters of those sales happen during peak ski season from December to March.
  • Hollywood Market's secret formula

    A three-pronged approach to success – staff, customers, community     For more than three decades, Hollywood Market in Kelowna has welcomed customers through its doors in the heart of British Columbia’s Okanagan Valley.
  • Small operators can employ big ideas to gain customer loyalty

    A customer is the most important asset to any retailer.
  • Juul considers opening stores in Texas: Reports

    E-cigarette maker and vape company Juul Labs is exploring plans to open its own U.S.
  • Sushi Dépanneur's unique niche

    NingNing Xuan imagined herself working in big business when she first came to Canada from China to study commerce in 2001.
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