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How to overcome the challenge of staff engagement video
Check out this video featuring Kumar Gurdita, owner of Queen’s Quay Convenience in Toronto, as he explains how he engages and motivates his staff in order to provide the best shopping experience for his regular customers... -
OCSA winning battles for retailers
From the fight for beer and wine sales in c-stores and the looming threat of a plastic bag ban in Toronto, to the increasing concern over contraband tobacco and tragic incidents of fuel theft, 2012 was a tough year for Ontario c-store owners.