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  • Learn to be social

    In every issue of YCM/Octane we share stories from convenience, gas and wash retailers who are using social media to build a community of loyal customers. Pictured above is Scott Knack, owner of Alcona Esso in Innisfil, Ont. Over the last couple of years, Scott and his team have built up a Facebook following of more than 1,400 people. Check out their social media story "Making Friends" in the January issue of YCM/Octane. It's full of innovative ideas and tips to help you learn from their success.
  • Boost sales with POS materials

    In the small community of Sioux Narrows, Ont., word travels fast. That’s why Anthony Gill, owner of Gill’s Trading Post, uses point-of-sale materials to ensure his customers notice new products and promotional deals available in his store...
  • How to overcome the challenge of staff engagement video

    Check out this video featuring Kumar Gurdita, owner of Queen’s Quay Convenience in Toronto, as he explains how he engages and motivates his staff in order to provide the best shopping experience for his regular customers...
  • 10 things you must do at The Convenience U CARWACS Show

    The Toronto Convenience U CARWACS Show turns 10 this year, and the industry can’t wait to get together and celebrate at Toronto’s International Centre March 5 and 6...
  • OCSA winning battles for retailers

    From the fight for beer and wine sales in c-stores and the looming threat of a plastic bag ban in Toronto, to the increasing concern over contraband tobacco and tragic incidents of fuel theft, 2012 was a tough year for Ontario c-store owners.
  • How to become a multi-site success

    While other teenagers were embroiled in the usual high school drama, Lucky 13 owner Ray Seguin was off to a precocious start in the retailing game, hatching business plans with his siblings for what has become an independent c-store chain in the North Bay, Ont. area...
  • How to drive traffic with promotional tools

    Consumer promotions from major suppliers give retailers the opportunity to focus on their customers, providing them with the exciting in-store environment they can’t wait to shop...
  • ACSA highlights c-store successes in 2012

    If you need proof that the convenience channel is thriving in Atlantic Canada, look no further than the Atlantic Convenience Stores Association’s Industry Conference & Awards Gala...
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