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  • Legal tobacco sales spiked during COVID-19 restrictions: Study

    A new study is highlighting the extent of the illegal cigarette market in Canada and the cost to provincial treasuries in foregone tax revenue.
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  • Legal cigarette sales up in Atlantic provinces following COVID border closure: study

    The Convenience Industry Council of Canada says the border closure between Quebec and New Brunswick may have helped choke off the illegal tobacco trade in Atlantic Canada.
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  • Rabba’s new store will feature a menu developed with Paramount Fine Foods

    Rabba Kitchen by Paramount will feature the best of both brands, says Rabba Fine Foods president Rick Rabba Rabba Fine Foods and Middle Eastern restaurant chain Paramount Fine Foods are creating a bespoke prepared food offering for the grocery chain’s newest store in Toronto’s Regent Park neighbourhood, set to open next year.
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  • How to get customers to comply with COVID-19 safety measures

    Since spring 2020, the COVID-19 pandemic has changed the way most people live throughout the world and directly impacted retailers and the way they operate – especially those deemed essential, such as convenience stores.
  • CICC's Anne Kothawala reflects on 2020: The year convenience returned to its roots

    Between the pandemic and evolving regulations on key categories, it’s been an extraordinary year of changes and challenges for the convenience industry.
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  • 7 strategies for loss prevention

    Retail shrinkage, due to employee theft, shoplifting and errors, is an ongoing issue for c-store operators.
  • Meal planning

    5 ways c-stores are adapting foodservice in response to the pandemic  It is an area of growth that has sizzled for c-stores: foodservice, from freshly brewed coffee and freshly baked croissants to prepared soups, sandwiches, ready-to-eat meals and more.
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  • OLG gives operators a major incentive to promote new Plinko game

    Retailers in Ontario will earn 30% sales commission for every pack of $5 Plinko tickets activated from January 4 to March 31, 2021. This is an increase of 22% over the regular commission of 8%.The Ontario Lottery and Gaming Corporation says the move is a way to "thank all our retailers and support you for your hard work through this challenging time due to the pandemic."It's also a strategy to drive customer awareness and sales growth of this new lottery game, which launches in the new year.Retailers will earn $105 per pack activated vs $28 based on regular commission of 8%: The promotion is slated to last three months.This fall, the Ontario Convenience Stores Association petitioned the provincial government to recognize and reward the key role that c-store operators play in driving revenue for the Ontario Lottery and Gaming Corporation by increasing lottery commissions across the board by 2%.As the cost of doing business for c-stores continues to increase—not to mention the added financial and related challenges brought on by the pandemic—the OCSA argues that this is an ideal opportunity for the province to support the channel and small business owners.  C-stores account for 76% of Ontario lottery sales for OLG.
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